Routed by postal code
One AI call center, every location
Our franchise answering service answers on-brand, routes by territory and books straight into your systems.
5.0from 5 Google reviews
- ★ 5.0 · 5 Google reviews
- Routed by postal code
- Same script, every location
- Warm handoff to your team
Scale your franchise, not your call center.
What goes wrong today
Every location answers differently, and your brand pays for it. Leads go to competitors after hours, at peak times and on sick days. Each new location adds staff and cost. Disconnected tools mean manual entry, misrouted territories and pricing errors.
What changes with one valet
One script, on-brand at every location. Every call answered, 24/7, sick days included. Calls are routed by territory and booked into your systems. It grows with you without adding staff.
Getting started
Live in 14 days or less, with no hiring and no training. Then a two-week free pilot. We connect to ServiceTitan, Jobber, HubSpot and Service Fusion.
Trained on your SOPs
Every location runs like your flagship.
Your script, pricing, service types and call flows, on every call.
- Brand managementYour newest location sounds like your best one, from day one.
- Multi-location routingMatches zip or postal code live and books the right territory and price list.
- Every inbound call typeNew bookings, reschedules, cancellations, customer care cases and commercial estimates.
- Level 1 and Level 2 supportRoutine calls handled; escalations and high-value leads transferred instantly, by your rules.
- Tech-stack integrationLive availability and zone pricing on every call, bookings written back automatically.
Set it once, adjust what's local.
- 1
Corporate sets the core
Script and call flows, service types, escalation rules and brand standards.
- 2
Markets adapt
Local pricing, regional terminology, territory routing, and French or Spanish where needed.
- 3
New locations inherit it
Add their zones, pricing and routing, and they're live.
No turnover, training costs or sick days.
Each valet carries a full-time CSR's call volume, takes five calls at once and answers at 2 AM on a Sunday the same way it does at 9 AM on a Monday.
- 1 CSR
- Full-time calls handled, every location
- 5 at once
- Concurrent calls, so nobody waits on hold
- 24/7
- Same answer quality, any hour
Brands that stopped missing calls.
“Our VoiceValet agent, Vivian, books at the same level as our sales center. It's like having another member of the team. The partnership and expertise of the VoiceValet team has been instrumental to the results we've seen.”
“With VoiceValet handling our afterhours and overflow calls 24/7, we never miss an opportunity.”
“The value has been immediate and substantial.”
“I'm happy we made the switch.”
What franchise teams ask us.
How does VoiceValet route calls across franchise locations?
It recognizes the caller's zip or postal code in real time and matches it to the right territory, route and price list, using the zone logic already in your field service platform. Callers who dial the wrong location are still routed and booked correctly. If their area isn't serviced, the lead is captured for follow-up.
Can VoiceValet handle the call types our call center manages today?
Yes. New job bookings with full qualification, reschedules, cancellations, customer care cases and commercial estimates.
How does it work alongside our human call center team?
The valet handles routine bookings, FAQs and case creation. Escalations and high-value leads transfer instantly with a warm handoff. You set what escalates, and when.
How does it stay in sync with pricing and availability?
It pulls live availability and zone pricing on every call and writes bookings, cases and leads back automatically. A price change in your FSM applies on the next call.
How do you keep the brand consistent across a growing network?
The valet is trained on your SOPs. Corporate sets the script, call flows, service types and escalation rules once. Each location adjusts only local pricing, terminology and routing.
What does onboarding look like?
Most brands go live in 14 days or less, then run a two-week free pilot. New locations inherit the setup: add their zones, pricing and routing, and they're live.
Grow your locations without growing headcount.
30-minute demo, no prep needed. Bring your toughest calls, then start with a two-week free pilot.
Book a demo